Refund policy

All returns must be accompanied with a copy of original tax invoice.

Returns be notified within 7 days of purchase and returned within 14 days of purchase.

Shipping of faulty items will be at the expense of the customer unless item is deemed to be faulty. Item must be in a re-sellable condition. Upon arrival of item to Sleepless City Roasters, an exchange or refund will be processed.

All products returned must include all components of the original delivery. Any product returned without the full complement of parts that was originally supplied with the order may be returned at customer’s expense.

Faulty items must be notified within 7 days of purchase and returned within 14 days of purchase. Shipping of faulty items will be at the expense of the customer. Upon arrival of faulty item to Sleepless City Roasters, if they are deemed to be faulty, the customer will be reimbursed for return shipping

Sleepless City Roasters does not currently accept or ship orders overseas.

You can always contact us for any return question at sleeplesscityroasters@gmail.com.